Friday, December 14, 2012

Is your company a victim of duplicate billing?


One would think that with all of the computerized programs and technological advancements, duplicate payments of freight bills would no longer be a problem. Unfortunately, it is the exact opposite - duplicate (and multiple) billing and payment is greater than ever before

There are at least 17 different kinds of duplicate payment errors. Although computers have been programmed to catch repetition of pro numbers, bills of lading, origin & destination by date, mileage and other factors; many carriers submit corrected or follow-up bills with slight variations, such as adding suffix letters to pro numbers in order to get away with double billing. Sometimes these variations cause the computer to miss the duplication and pass the item through as a new entry. Carriers may also re-bill on a "Statement" form with a different number series than their invoices causing the bill to be paid twice. If several statements are submitted as follow-ups to an individual bill, that bill could actually end up being paid, three, four or even more times. As the leading freight revenue recovery company, we have seen freight bills of over $500 being paid five times within a two week period.

There are some judgements and conclusions that are beyond our ability to program into computers. In order to minimize the possibility of duplicating payments, the computer's information must ultimately be analyzed and evaluated by trained professionals. We at Freight Revenue Recovery of Miami work to ensure that you aren’t being double or tripled bill and strive to recover the money that is owed to you. 

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